AI Agent for Retail & Shopping Malls

Put your entire mall into the palm of their hand.

AI Findr, the first AI agent built for retail and malls. Guide and respond to visitors while gathering deep customer insights for your retail strategy.

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Retailers have a huge opportunity:

Finally, you can understand exactly what shoppers want.

AI Findr gathers behavioral and intent insights at scale, so you can adapt quickly to trends and unmet needs.

Increase the number of visits that end in a purchase

By understanding customer intent, it’s easier to optimize promotions and signage.

Increase attraction to your retailers

Boost traffic across the mall. Even small stores stand out when you spotlight what makes them special.

Guide visitors beyond the map.

Static directories and one-size-fits-all signage no longer reflect how people explore today.

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The Solution

An AI agent tailored to your mall

Trained on your directory, brand, and tenant offers, AI Findr helps shoppers find more to love with each visit, while capturing insights at scale.

Instant, mobile-friendly access
1

Visitors scan a QR code or open your mall’s app to start chatting with AI Findr.

Search by text, voice, or image
2

Get interactive visual results like mall maps, product grids, and complete-the-look ideas.

Multilingual, by default
3

Ask in any language. AI Findr replies in yours, matching local tone and promotions.

Tell Me More

Real results for shopping centers

AI Findr drives foot traffic, lifts in-store sales, and keeps visitors coming back.

+90
%

Engagement

When it works, they keep coming back.

+20
%

Conversion rate

From browsing to checkout, AI Findr converts.

+39
pts

Net Promoter Score

People prefer AI Findr to mall directories.

+800
%

User growth

Customers already expect AI agents — join the wave.

Proven results for malls, REITs, and property portfolios

Use Cases

How shopping centers are using AI Findr

Shopping center teams use AI Findr’s customer insights to shape strategy and create in-demand retail spaces.

Turn shopper questions into strategy

  • See what users searched, what they clicked, and where they went next
  • Spot emerging needs and behavioral trends before your competitors do
  • Identify unmet needs to improve the mall experience

Replace static maps with location-aware directions

  • “Where can I buy new kicks?” AI Findr responds with a live, interactive walking map
  • Power interactive kiosks, your app, or WhatsApp-based search
  • Direct foot traffic to high-intent destinations

Offer new visibility channels to tenants

  • Monetize discovery by offering tenants priority placements or campaign call-outs
  • Surface paid listings at the right time, in the right context
  • Track impressions, clicks, and conversions for tenants

Put every staff member in the know

  • Equip on-site staff with AI Findr on mobile and QR code
  • Offer role-based access to edit content and view dashboards
  • Improve service while collecting real-time feedback on visitor needs

Get Started Today!

Trusted by clients worldwide

Client testimonials

From leading malls to retail destinations, shopping centers trust AI Findr to reinvent the customer experience.

"AI Findr improved how visitors navigate and gave us a real-time window into what they’re looking for. It’s helping us shape our digital touchpoint strategy and how we plan events and activities."

JOCKEYPLAZA logo
Martin Salinas

Strategy, Insights & New Business Manager

Jockey Plaza

Trusted by clients worldwide

Client testimonials

From leading malls to retail destinations, shopping centers trust AI Findr to reinvent the customer experience.

We wanted something powerful that would let us really know our customers — and we found it with AI Findr. Within days, AI Findr was answering complex customer questions and making a visible impact.

Juan Sebastián Osorio

Managing Director

Multiplaza Shopping Center

AI Findr improved how visitors navigate and gave us a real-time window into what they’re looking for. It’s helping us shape our digital touchpoint strategy and how we plan events and activities.

JOCKEYPLAZA logo
Martin Salinas

Strategy, Insights & New Business Manager

Trusted by clients worldwide

Client testimonials

From leading malls to retail destinations, shopping centers trust AI Findr to reinvent the customer experience.

"AI Findr improved how visitors navigate and gave us a real-time window into what they’re looking for. It’s helping us shape our digital touchpoint strategy and how we plan events and activities."

JOCKEYPLAZA logo
Martin Salinas

Strategy, Insights & New Business Manager

Jockey Plaza

AI Findr improved how visitors navigate and gave us a real-time window into what they’re looking for. It’s helping us shape our digital touchpoint strategy and how we plan events and activities.

JOCKEYPLAZA logo
Martin Salinas

Strategy, Insights & New Business Manager

Testimonials

Al Findr has transformed our approach to understanding customer needs, allowing us to enhance our digital strategies effectively.

Martin Salinas
Strategy, Insights & New Business Manager
at
BIMBA Y LOLA

Al Findr improved how visitors navigate and gave us a real-time window into what they're looking for. It's helping us shape our digital touchpoint strategy and how we plan events and activities.

Martin Salinas
Strategy, Insights & New Business Manager
at
Martin Salinas

The Al Findr team navigated our compliance requirements while maintaining impressive execution speed. They consistently went the extra mile.

Oscar Frassinetti
Innovation Manager
at
Oscar Frassinetti
Features

Next level retail experiences

AI agents with the interactivity, data enrichment, and privacy controls today’s retail innovation teams expect.

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Data auto-enrichment

Automatically supplement your knowledge base with trusted data from your partners and tenants.

Self-improving within your rules

AI Findr learns from patterns and feedback while staying aligned with your content, tone, and business policies.

GDPR-ready

Compliant with consumer privacy laws across regions, with every interaction explainable, logged, and auditable.

How It Works

Speed without the shortcuts

Start testing AI Findr in under a week and launch to your customers in under a month, without the big IT project.

1.
Information sources
2.
Business rules
3.
Insights

A collaborative knowledge base

Keep every product detail accurate, approved, and ready to launch.

  • Centralize tenant content, campaign assets, and promotional details in one place
  • Flag outdated or incorrect content before it reaches customers
  • Keep every detail accurate and approved for launch across all channels

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No-code updates

Fine-tune answers without any extra dev work.

  • Define tone, limits, and campaigns in plain language
  • Trigger promo links and event call-outs at the right moment
  • Ensure every response stays on-brand and accurate

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Your search data, visualized

See how shoppers behave, from big-picture trends to granular actions.

  • Break down activity by user, time, category, or channel
  • Compare top-performing products and search terms side by side
  • Spot gaps, friction points, and high-intent moments you can act on immediately

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AI search is the best place to start developing innovation and creating valuable digital experiences.

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