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Conversational AI Search for eCommerce

Unlock more revenue from every product search.

AI Findr delivers a personal shopper experience while giving you a live view of customer intent.

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Problems

Cart abandonment is just a symptom.

eCommerce sites are plagued by dead-end searches, irrelevant results, and clunky filters.

Keyword search doesn’t understand context

“Shoes for standing all day” returns every sneaker, not the ones with arch support.

High-intent buyers lose patience

One bad result, one dead-end filter, and they’re off to Google or a competitor.

The missing piece? Customer intent

Without knowing what customers want or why they leave, you can’t fix the experience.

Discover Our Solutions

The Solution

eCommerce search tailored for your brand

Trained on your catalog, brand voice, and policies, AI Findr gives shoppers answers that feel made for them while listening for insights at scale.

Smart product recommendations
1

AI Findr embeds product and application links directly into the answer thread.

Search by text, voice, or image
2

AI Findr collects contact info to make lead follow-up easy.

Multilingual, by default
3

Every interaction is logged and analyzed, revealing drop-off points, top questions, and content gaps.

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Real results for eCommerce teams

AI Findr reduces cart abandonment and boosts customer satisfaction along the way.

87.3
%

Queries resolved on first contact

Fewer tickets. Satisfied users. Lighter support load.

+20
%

Conversion rate

From discovery to last mile, AI Findr converts.

+39
pts

Net Promoter Score

Everyone prefers AI Findr to a chatbot.

+800
%

User growth

When it works, they keep coming back.

Proven results for global retail brands

Use Cases

How eCommerce brands are using AI Findr

They uncover hidden demand, boost AI search visibility, and resolve queries with precision.

Use customer insights to inform strategy

  • Track what users want (but can’t find). Use that data to guide merchandising, campaigns, and UX improvements
  • See what users searched, what they clicked, and where they dropped off
  • Spot emerging needs and trends before your competitors do

Optimize your brand for AI search visibility

  • Audit how your brand shows up across ChatGPT, Perplexity or Google AI Overviews — and where you're missing
  • Detect when AI models surface competitor content instead of yours
  • Get notifications to fix outdated, missing and conflicting content

Relieve pressure on your frontline support

  • Enable self-service support over web, voice or WhatsApp
  • Put store policies and product details at your support team’s fingertips
  • Improve resolution speed while reducing support volume

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Trusted by clients worldwide

Client testimonials

From banking to eCommerce, industry leaders trust AI Findr to transform their customer experience. Here’s how our solution is making a difference.

“The AI Findr team navigated our compliance requirements while maintaining impressive execution speed. They consistently went the extra mile.”

Oscar Frassinetti

Innovation Manager Leader

Banco de Crédito de Perú (BCP)

Testimonials

Al Findr has transformed our approach to understanding customer needs, allowing us to enhance our digital strategies effectively.

Martin Salinas
Strategy, Insights & New Business Manager
at
BIMBA Y LOLA

Al Findr improved how visitors navigate and gave us a real-time window into what they're looking for. It's helping us shape our digital touchpoint strategy and how we plan events and activities.

Martin Salinas
Strategy, Insights & New Business Manager
at
Martin Salinas

The Al Findr team navigated our compliance requirements while maintaining impressive execution speed. They consistently went the extra mile.

Oscar Frassinetti
Innovation Manager
at
Oscar Frassinetti
Features

Features built for eCommerce at scale

Enterprise-grade search with the integrations, data enrichment, and privacy controls global retailers rely on.

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Public data enrichment

AI Findr automatically supplements your private knowledge base with trusted data from your partners and suppliers.

eCommerce integrations

AI Findr supports integrations with Product Information Management (PIM) systems and eCommerce platforms.

GDPR-ready

Compliant with consumer privacy laws across regions, with every interaction explainable, logged, and auditable.

How It Works

Speed without the shortcuts

Start testing AI Findr in under a week and launch to your customers in under a month, without the big IT project.

1.
Information sources
2.
Business rules
3.
Insights

A collaborative knowledge base

Keep every product detail accurate, approved, and ready to launch.

  • Centralize product data, campaign assets, and promotional details in one place
  • Flag outdated or incorrect content before it reaches customers
  • Keep every detail accurate and approved for launch across all channels

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No-code updates

Fine-tune answers without any extra dev work.

  • Define tone, limits, and offers in plain language
  • Trigger promo links, upsell suggestions, or bundle offers at the right moment
  • Ensure every response stays on-brand

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Your search data, visualized

See how shoppers behave, from big-picture trends to granular actions.

  • Break down activity by user, time, category, or channel
  • Compare top-performing products and search terms side by side
  • Spot gaps, friction points, and high-intent moments you can act on immediately

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AI search is the best place to start developing innovation and creating valuable digital experiences.

Flavia Marsano
Product Innovation Lead at AI Findr
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